At EZ Arabic Academy, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website or use our educational services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, country of residence, preferred study plan.
- Payment Information: (Only if processed through integrated third-party platforms – we do not store credit card details on our servers.)
- Student Progress Data: Attendance records, performance reports, class summaries.
- Usage Data: Browser type, IP address, pages visited, time spent on the website (for analytics and performance).
2. How We Use Your Information
We use your data to:
- Deliver our educational services and manage class scheduling.
- Send progress reports and academic updates.
- Process payments and subscriptions.
- Communicate important announcements, updates, or offers.
- Monitor and improve our website performance and user experience.
3. Data Security
We implement strong technical and organizational measures to keep your data safe:
- Encrypted communication channels (SSL certificate).
- Restricted access to user data.
- Trusted third-party payment gateways.
We never sell, rent, or share your personal information with unauthorized third parties.
4. Cookies & Tracking
Our website may use cookies and similar technologies to:
- Enhance your browsing experience.
- Analyze traffic and performance.
You can choose to disable cookies in your browser settings at any time.
5. Your Rights (Under GDPR)
If you are located in the EU or UK, you have the right to:
- Access your personal data.
- Request corrections or deletion of your data.
- Withdraw consent at any time.
- File a complaint with a data protection authority if necessary.
6. Third-Party Services
We may use trusted third-party tools (such as Zoom, Stripe, Mailchimp, or Google Analytics) for analytics, email communication, or scheduling. These tools are GDPR-compliant and do not misuse your data.
7. Children’s Privacy
We are committed to protecting children’s privacy. For students under the age of 16, verifiable parental or guardian consent is required before collecting or processing any personal data. We do not knowingly collect information from children without such consent.
8. Contact Us
For questions, data access requests, or privacy concerns, please contact us at:
Email:
info@ezarabicacademy.com
9. Updates to This Policy
We may update this policy occasionally to reflect legal or operational changes. All updates will be published on this page, and major changes will be communicated via email if necessary.
